Rates shown are in NZ Dollars inclusive of GST (tax).
Our Triple Rooms have a queen/double bed and single bed with linen, desk and chair, heaters, mini-fridge, LCD TV, microwave, wardrobe, mirror. All shared communal facilities. A Triple Room is around 12m2.
Our Twin Double Rooms have two double beds with linen, desk and chair, heaters, mini-fridge, LCD TV, microwave, wardrobe, mirror. All shared communal facilities. A Twin Double Room is around 12m2.
This Quad Room consist of a double bed and a set of bunks fitted with bed sheets and blankets, hand basin, desk and chair, heaters, mini-fridge, LCD TV, microwave, wardrobe, mirror. All shared communal facilities. Linen is supplied. A Quad Room is around 12m2.
Private Quad Room with 2 single beds and 1 set of bunks fitted with bed sheets and blankets, desk and chair, heaters, mini-fridge, LCD TV, microwave, wardrobe, mirror. All shared communal facilities. A Quad Room is around 12m2.
3 sets of bunks, max. 6 people. Mini-fridge, heaters, LCD TV, bedding provided (pillow + case, bed sheet, blankets). All shared communal facilities. Booking is per bed. Minimum 2 persons.
Pay less with our long term stay from $280 per week inclusive of wireless broadband internet, phone and parking. Long term tenants are to provide their own linen. Long Term Stays Managed by Real Gold Real Estate Management Limited. Minimum stay duration of 5 Weeks for Long Term. View More Information on Trade Me
Check in: from 2pm New Zealand time on the day of arrival.
Check-out: by 10am. Late check-out can be arranged, late check-out fee apply at NZ$5 per hour (or part of).
The Management reserves the Rights to offer an equal or higher room configuration in relation to your booking(s) to cater for contingencies (if any) whenever if necessary.
Number of guests in your room is not to exceed the number made in the booking.
Late arrivals welcome: if arriving after 10pm please send us an email for us to furnish you our late check-in instructions once you have made a confirmed booking online and prior to your arrival.
Please note credit cards are accepted when making online and/or phone bookings. We accept Visa and Mastercard credit cards. Other methods of payment include EFTPOS/Debit cards and cash. Union Pay is also accepted as payment at our Hostel. * No booking or card fees if you book on our website, with no card fees for Visa, Mastercard and American Express. 5% card fee applies for Visa and Mastercard otherwise.
Photo ID required for all guests. For health and safety reasons, guests must produce photo ID at check-in that matches the guest name with the reservation, and that we will take and retain a copy of this ID to accompany the guest's signed registration to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation. Walk-in guests must also produce photo ID at check-in.
We may also require guest(s) to provide a credit card or cash deposit at check-in to guarantee payment of incidental charges.
We will respond to your online inquiry as soon as possible, however bookings are not confirmed until credit card details are received or payment made.
Credit card details are stored securely and used only for 'no shows', or cancellations within 48 hours of the date of arrival, or for damage, theft, additional cleaning, smoking inside, inappropriate behaviour or breaching terms.
All rooms (and everywhere else indoors) are smokefree in accordance with New Zealand law. Smoking is allowed outside only. We will charge you cleaning, deodorising, drying out and repair costs at a minimum of $200 if you smoke indoors.
Drug use is not permitted. If you use drugs on the property we will evict you without refund.
Please state your ETA with your booking. In the rare occasions when the office is unattended upon your arrival, kindly contact our head office at +64 21 232 7080 by call or through text message for us to guide you to check-in.
Cancellations or changes to bookings must be made at least 48 hours prior to the check in date and time or you will be charged the full amount of the booking. This cancellation or changes policy shall apply to all bookings, online or offline or phone bookings. Written cancellation by email is required.
Please be aware an administration charge of NZ$25.00 applies to any permitted cancellation or change, so please double check your check-in and check-out dates prior to making a reservation.
Any booking cancellation or failure to arrive on the scheduled check-in date will be treated as a "No Show" in respect of a booking and will result in the total payment under that Booking Confirmation (including any Add-on/Extra charges together with any applicable tax paid) non-refundable and will be forfeited. It is your responsibility to ensure you have selected the correct dates of stay.
- Be respectful, clean and tidy by cleaning up after yourself when you are using any of the common areas (kitchen, bathroom, laundry etc.) as you will be sharing these areas with other guests.
- No parties, loud music or heavy drinking allowed.
- Please remove your shoes while in your room.
- Disorderly behaviour may result in cancellation of your stay without refund. This includes, but not limited to: excessive drinking, excessive noise, wilful damage, theft, smoking inside or disturbing of other guests.
Your reservation via this or other website, is considered your full agreement with our policies, terms and conditions. We retain the right to refuse or cancel accommodation at any time for any breach and no refund.